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Filing of complaints related to trade disputes

Posted on: May 23, 2019 | Back | Print


The Embassy of India, Abidjan would like to bring to the notice to everyone that an online module for filing and tracking of Quality Complaints/Trade Disputes has been implemented by the Directorate General of Foreign Trade (DGFT), India. The India and Foreign entities can file their complaints or trade disputes related to international trade at http://dgftebrc.nic.in:8090/TradeDispute/home.

Complaints from foreign buyers about poor quality of supply by exporters from India as well as complaints of importers against foreign suppliers can be filed on this portal. Besides, complaints of unethical commercial dealings like non-supply/partial supply of goods after confirmation of order or supplying goods other than the ones as agreed upon, non-payment or non-adherence to deliver schedule etc. can also be filed through this portal.